Enhanced 911

With Enhanced 911 service from Grande, phone customers can feel safe knowing they are prepared in times of emergency, because E911 service automatically associates your physical address with the phone number from which you are calling in times of need.

In urgent situations, communicating your location to a 911 operator isn’t always possible. But when you dial 911 from your Grande landline phone, emergency responders will be provided with your phone number and also with the actual physical address of your home. Even if your number is unlisted, emergency responders will be able to find your exact location. The service provides quick confirmation of the location where help is needed.

This enhanced feature ensures that your location will be clearly communicated to 911 operators. Any 911 operator will be able to access your physical address and find the nearest emergency responder available for your emergency situation. The fast access to location and identification information makes it easier and faster to help.